FAQ's

How do I return an order?
Follow our simple instructions to return an order. 

How much does it cost to return a product(s)?
You will be in charge of the return cost at least the product is defective, find more in returns policy

When will I get my refund?
It takes 1 - 2 days to transfer the refund to your payment account. Please read our returns policy for more information. 

What should I do if I haven't received my refund yet?
If it’s been 5 working days or longer since you’ve received the notification and you still haven’t received your refund, please get in touch with us.

Can I exchange my order?
Yes, you can exchange your item for a different size or color by contacting us.

Can I return items after 30 days?
Yes, as long as the items are unworn and unwashed. Refer to our return policy for more information and some exceptions.

How do I return defective or flawed product?
We stand behind all of our shoes and gear. If your product is defective or flawed in the period of 30 days please read our returns policy.